Policies and procedures

Relevant policies and procedures for Australian Red Cross.

Our policies apply in slightly different ways depending on the ways you interact with Australian Red Cross.

We’ve got a simple statement against each policy so you know which ones you need to understand.

Charter of Commitment to Children and Young People for all Australian Red Cross People and people external to Australian Red Cross (PDF - 0.48 Mb)

Child Safe Code of Conduct for all Australian Red Cross People and people external to Australian Red Cross (PDF - 0.18 Mb)

Child Safety and Wellbeing Handbook for all Australian Red Cross People and people external to Australian Red Cross (PDF - 21.31 Mb)

Child Safety and Wellbeing Policy for all Australian Red Cross People and people external to Australian Red Cross (PDF - 0.31 Mb)

Code of Conduct (Our Code) (PDF - 0.23 Mb)

for all Australian Red Cross People

Feedback and Complaints (Products, Programs, Activities or Services) Policy (PDF - 0.19 Mb)

for all Australian Red Cross People and people external to Australian Red Cross

Emblem and Logo Use Policy (PDF - 0.12 Mb)

for all Australian Red Cross People

Fraud prevention and control policy (PDF - 0.15 Mb)

for all Australian Red Cross People

Inclusion and diversity policy (PDF - 0.15 Mb)

for all Australian Red Cross People

Interests, conflicts, gifts and hospitality policy (PDF - 0.07 Mb)

for all Australian Red Cross People

Modern slavery policy (PDF - 0.11 Mb)

for all Australian Red Cross People

National Awards Policy for all Australian Red Cross People (PDF - 0.22 Mb)

National Awards Procedure for all Australian Red Cross People (PDF - 0.1 Mb)

Supplier Code of Conduct

Whistleblower policy (PDF - 0.23 Mb)

for all Australian Red Cross People

Work, health and safety policy (PDF - 1.48 Mb)

for all Australian Red Cross People

This page was updated on 28 August 2025.

Australian Red Cross acknowledges the Aboriginal and Torres Strait Islander peoples as the Traditional Owners and Custodians of this land, their ancestors and Elders, past and present.

Learn about our Reconciliation Action Plan and how we can all make reconciliation real.

This website may contain the images, voices or names of people who have passed away.

© Australian Red Cross 2026. ABN 50 169 561 394