I need urgent help
Find emergency and crisis help.
If it is an emergency or a threat to someone’s safety call the police on Triple Zero (000).
National
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
1800 737 732 (1800 RESPECT)
24 hours a day, 7 days a week
Lifeline provides 24/7 crisis support and suicide prevention services.
13 11 14
24 hours a day, 7 days a week
Beyond Blue provides information and support for anxiety, depression and suicide prevention for everyone in Australia.
1300 22 4636
24 hours a day, 7 days a week
MensLine Australia is a telephone and online counselling service offering support for Australian men anywhere, anytime.
1300 78 99 78
24 hours a day, 7 days a week
Kids Helpline is Australia’s only free, confidential 24/7 online and phone counselling service for young people aged 5 to 25.
1800 55 1800
24 hours a day, 7 days a week
Ask Izzy is a mobile website that connects people who are in crisis with the services they need right now and nearby.
QLife provides anonymous and free LGBTI peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
1800 184 527
3pm – midnight, 7 days a week
The Translating and Interpreting Service (TIS National) provides interpreting services to people who do not speak English.
131 450
24 hours a day, 7 days a week
Australian Capital Territory (ACT)
Mental health
Access Mental Health
Access Mental Health offers mental health services that are available 24 hours a day, 7 days a week.
1800 629 354 or 02 6205 1065
24 hours a day, 7 days a week
Crisis accommodation
OneLink provides information and connections for support services in the ACT, including services for families and young people, and services for people who are homeless or at risk of homelessness.
1800 176 468
Monday to Friday (excluding public holidays) from 8am to 6pm and Saturday and Sundays 12:30pm to 5pm
Family and Domestic Violence
The Domestic Violence Crisis Service provides 24/7 crisis intervention services to anyone who is experiencing or has experienced domestic and family violence.
02 6280 0900
24 hours a day, 7 days a week
New South Wales (NSW)
Mental health
The Mental Health Line offers professional help, advice and referrals to local mental health services. The Mental Health Line is available to everyone in NSW and operates 24 hours a day, 7 days a week.
1800 011 511
24 hours a day, 7 days a week
Crisis accommodation
Link2home is the statewide homelessness information and referral telephone service.
1800 152 152
24 hours a day, 7 days a week
Family and domestic violence
The NSW Domestic Violence Line provides counselling and referrals to women experiencing domestic and family violence.
1800 65 64 63
24 hours a day, 7 days a week
Northern Territory (NT)
Mental health
The Northern Territory Mental Health Line provides advice and support at times of mental health crisis.
1800 682 288
24 hours a day, 7 days a week
Crisis accommodation
The ShelterMe website has information about accommodation and services throughout the Northern Territory, including crisis, transitional, short term, low cost and supported accommodation, and other services.
Queensland (QLD)
Mental Health
Mental Health Access Line is a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services
1300 642 255
24 hours a day, 7 days a week
Crisis accommodation
Homeless Hotline is a phone information and referral service for people who are experiencing homelessness or are at risk of homelessness.
1800 474 753
24 hours a day, 7 days a week
Family and Domestic Violence
DVConnect’s Womensline is a free helpline for Queenslanders experiencing domestic and family violence.
1800 811 811
24 hours a day, 7 days a week
DVConnect’s Mensline is a free, confidential telephone counselling, referral, information and support service for men affected by domestic and family violence in Queensland.
1800 600 636
9am – Midnight, 7 days a week
South Australia (SA)
Mental health
The SA Mental Health Triage Service provides advice and information in a mental health emergency or crisis situation.
13 14 65
24 hours a day, 7 days a week
Crisis accommodation
Homeless Connect SA is a 24/7 state-wide telephone service for anyone experiencing homelessness in South Australia.
1800 003 308
24 hours a day, 7 days a week
Family and Domestic Violence
A counselling, advocacy and support service for women and children experiencing family or domestic violence.
1800 800 098
24 hours a day, 7 days a week
Tasmania (TAS)
Mental health
Access Mental Health is a mental health support, triage, and referral phone line delivered by the Department of Health, Tasmania in partnership with Lifeline Tasmania.
1800 332 388
9am-10pm, 7 days a week
Family and domestic violence
Department of Communities Tasmania FVCSS offers free services to assist children, young people and adults affected by family violence.
1800 633 937
9am-midnight weekdays 4pm–midnight weekends and public holidays
General migrant support
The Multicultural Access Point (MAP) site is a quick and easy way to find information and services for migrants and former humanitarian entrants in Tasmania, including information on interpreting services, housing and accommodation, health, community, education, managing money, transport and settlement support.
Victoria (VIC)
Mental health
Mental Health & Wellbeing Hubs can help you with a range of different issues, including lowered mood, anxiety, substance use or addiction, or any distress you may have.
1300 375 330
9am to 5pm, 7 days a week
Crisis accommodation
HousingVic provides support to Victorians who are experiencing homelessness or at risk of homelessness. The Homelessness Support Line provides a 24-hour, seven-day-a-week telephone response service.
1800 825 955
24 hours a day, 7 days a week
Family and domestic violence
Safe Steps Family Violence Crisis Response Centre provides specialist support services for anyone in Victoria who is experiencing or afraid of family violence.
1800 015 188
24 hours a day, 7 days a week
Health
Multicultural Health Connect is a helpline that provides health information and advice in different languages to people in Victoria.
1800 186 815
11:30am – 8pm, 7 days a week
LGBTIQA+
Rainbow Door is a free, specialist LGBTIQA+ helpline and support is available to LGBTIQA+ people of all ages and identities.
1800 729 367
10am –5pm, 7 days a week
Western Australia (WA)
Mental health
The Mental Health Emergency Response Line (MHERL) is a 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis.
1300 555 788 (Perth) 1800 676 822 (Peel region)
24 hours a day, 7 days a week
Rurallink is an after-hours telephone service for people in rural and regional Western Australia experiencing a mental health crisis.
1800 552 002
4:30pm-8:30am weeknights, 24 hours on weekends and public holidays
Crisis accommodation
Entrypoint Perth is a free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.
1800 124 684
9am-7pm Monday – Friday, 9am-5pm Saturday
Family and domestic violence
The Women’s Domestic Violence Helpline provides support for women, with or without children, who are experiencing family and domestic violence in Western Australia (including referrals to women’s refuges).
1800 007 339
24 hours a day, 7 days a week
