Direct RG - Telecross
You can make a world of difference by becoming a regular giver
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In times of uncertainty and crises, you can be there for people who are doing it tough. No matter what.
Just $0.82 a day can give people who are elderly, living alone, and vulnerable someone to talk to.
A phone call each day to check in and feel safe and connected
Red Cross’ Telecross service provides connection, peace of mind and independence with a daily telephone call to check on your wellbeing.
This provides peace of mind to those vulnerable to an accident or illness that may go unnoticed, such as falling and being unable to call for help. And of course, it also provides a friendly voice to wake up to each morning – this can mean so much for those who are experiencing loneliness.
Through the power of a good yarn, people around Australia, like Aunty Carol – a proud Kamilaroi Elder – can sometimes talk for hours with a Red Cross First Nations’ support worker or volunteer. Aunty Carol lives alone, with a rare autoimmune condition that has her in a wheelchair, but yarning keeps her feeling connected.
Aunty Carol’s wisdom and connections go both ways, and she has since mentored and inspired young women in detention centres, drawing on the timeless strength of her First Nations’ culture and heritage. Through a regular phone call, Aunty Carol feels immense care and compassion, and most importantly, feels like she is a part of her community.
By joining the movement as a regular giver, your impact can make a world of difference to those in need, people just like Aunty Carol.
Your donations will help support, empower, and inspire hope to people who need it the most. This level of demand for our services has been unprecedented since World War II. Your help matters now, more than ever.
When you become a regular giver, you will be a part of the Red Cross movement. A movement of big-hearted humanitarians, just like yourself, that is in 192 countries – in our towns, in our cities – and has been there for people for over 100 years.
Your act of kindness would make the world of difference. Your donation every 4 weeks will ensure we will be there for people who need it the most, running vital programs, and investing in long-term solutions: 24 hours a day, 365 days a year.
By joining the movement as a regular giver, your impact can make a world of difference to those in need, just like Aunty Carol. Over 12 months:
- $34 every four weeks ($1.21 a day) - can train a Red Cross volunteer to support people who have experienced trauma
- $52 every four weeks ($1.86 a day) - can help a family seeking asylum in Australia with a new baby essentials kit, which could contain items like nappies and onesies.
Find out more about regular donations
Every day people just like you are helping to make a real difference in the lives of those who are vulnerable through our regular giving program. Generous regular givers support our work by making an automatic donation every four weeks, either by credit card or direct debit. Their ongoing support means we can be there for people facing crisis in Australia and beyond, for years to come.
The easiest way to become a regular giver is here. You can also join over the phone by calling our Customer Care Team on 1800 733 276.
You choose the donation amount and the date. You can pause or cancel your contributions any time you like.
Definitely. At the end of the financial year, we will send you a statement detailing your donations over the past 12 months. We send receipts annually to keep administration costs down but you can request a receipt any time by phoning us on 1800 733 276 or emailing contactus@redcross.org.au.
Donations of $2 or more are tax-deductible in Australia.
As a regular giver, your donations are not tied to one area of support, your gift goes wherever the need is greatest and will support a range of programs.
Your donations will help provide support every day of the year for people who are vulnerable. They might be used to:
- Help families rebuild their lives after a natural disaster
- Provide daily welfare calls to elderly Australians who live alone
Support for people facing poverty and homelessness
Almost half of the funds we raise each year come from our generous donors with regular giving our most cost-effective fundraising source.
Your donations are deducted on the date you choose or the nearest business day.
Your much-needed support means we will be ready to rapidly respond when a crisis happens. It means we can invest in longer-term solutions, reduce overheads and run our vital programs with more certainty. When you donate regularly you enable us to:
- More effectively plan our upcoming work, knowing we have the funds ready to invest in long-term solutions and make a lasting impact for those in need
- Ensure volunteers and staff can continue to be there every day providing help where it's needed most in Australia and across our region
- Help people in crisis wherever it is most urgently needed
You might also find a smaller regular donation is easier on your budget than a larger one-off gift.
Donations are made automatically via credit card or direct debit. Sorry we can’t yet take regular donations via PayPal or BPAY but we are working on that.
Please email contactus@redcross.org.au or phone our team on 1300 367 428. We will need your full name, phone number, supporter ID (if known), address and new details. For security reasons, please don’t include your credit card details in your email.
You can also mail your updated details to Australian Red Cross, GPO Box 2957, Melbourne, VIC 3001.
We will be sorry to see you go but, of course, we understand people’s circumstances change and you can pause or cancel your donations any time. If there is anything we can do to improve your experience or change your mind please let us know.
To cancel your donations, phone our team on 1800 733 276. We will need your full name, supporter ID (if known), phone number and mailing address. You can also mail the details to Australian Red Cross, GPO Box 2957, Melbourne, VIC 3001.
Once we have these details your donation plan will be cancelled before the next payment is due.
You can also pause your donations for a few months. Please contact our team via the number or email details above.
Recently we changed our donation payment schedule from monthly to four weekly for our new regular donors.
We know a high proportion of people are paid fortnightly and this change gives our donors more choice. It means you can align your donation to your pay cycle and choose when donations are deducted.
Previously our regular givers could only donate on one of three days of every month: the 1st, 17th and 20th.
We would love to help you and answer any questions. Please call 1800 733 276 or email contactus@redcross.org.au. For security reasons, please don’t include your credit card details in your email.
Charity donations of $2 or more to Australian Red Cross may be tax deductible in Australia. Site protected by Google Invisible reCAPTCHA. © Australian Red Cross 2024. ABN 50 169 561 394