Telecross

Available Australia-wide.

Telecross is a telephone check-in service that helps you start the day with an act of human connection. Every morning, you’ll receive a phone call from one of our friendly volunteers who’s keen to find out how you are.

Telecross operates 365 days a year. What makes it unique is that our callers check on the whole person (that’s you!), rather than focusing on a single aspect of your life.

The Telecross difference

When our volunteers call you, they’ll ask about:

• your health
• your wellbeing
• your plans for the day
• anything else that might be happening for you that’s causing you concern.

If you don’t answer the phone, or if there’s something going on for you that requires an urgent response, our volunteers will follow a series of steps to connect you to the help you need.

Who is the program for?

Telecross is for anyone who might benefit from an extra layer of social interaction and safety and who is already registered for My Aged Care.

If you live alone, or if you live with someone else and think one or both of you might benefit from someone looking out for your wellbeing, Telecross can give you additional peace of mind.

Why should you sign up?

Telecross is a telephone check-in program, but it’s more than that: it’s a reach-in service, rather than a reach-out service — care and support flow from our volunteers to you.

Register for Telecross

Telecross operates across Australia.