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For agencies

The following resources have been designed to assist people working in emergencies. Please email us for more information about these resources or to order hard copies.

Relationships matter: the application of social capital to disaster resilience
National Disaster Resilience Roundtable report


Emergency REDiPlan

Resources for educators - REDiPlan preparedness program
Early childhood | Years 1-3Years 4-6Years 7-9Years 10-12 
Activity sheets | Teachers notes


Evacuation Centre Field Guide
download | order hard copies

Emergency Sheltering Management Handbook
download | order hard copies

Preferred Sheltering Practices for Emergency Sheltering in Australia: The Application of International Humanitarian Best Practice

Preferred Sheltering Practices for Emergency Sheltering in Australia

Emergency Sheltering in Australia: Considerations Beyond the Four Walls and a Roof

Emergency Relief Handbook: A planning guide 2013 produced in partnership between the Department of Human Services and the Red Cross.

Evaluation of Red Cross personal support services in Queensland
plain English statement of results

Psychological First Aid: An Australian guide to supporting people affected by disaster.


Communicating in recovery
book | training modules

Principles of communicating in recovery
fact sheet

Three rules of recovery communication
fact sheet

Lessons learned by Community Recovery Committees of the 2009 Victorian Bushfires
Advice offered to communities impacted by disaster

Resources for educators - recovery lesson plans 
Early childhoodYears 1-3Years 4-6Years 7-9 | Years 10-12

Survey of spontaneous volunteers
Research report
Project report
Draft framework
Communication strategy
Implementation plan

Community Recovery Information Series
facilitator guide

Useful links
Australasian Fire and Emergency Service Authorities Council.
Australian Centre for post-traumatic mental health.
Australian Child and Adolescent Trauma, Loss and Grief Network.
Psychological support in disasters.
Australian Emergency Management Knowledge Hub 

Communicating in Recovery

Training to assist people to communicate more effectively after an emergency. Read more.